QUESTIONS ABOUT OUR AUSTIN HOTEL

Name: Lone Star Court
Address: 10901 Domain Drive, Austin, Texas, 78758, United States
Telephone: 512-814-2625

"Book With Us" Guarantee

As an independent boutique hotel company, Valencia Hotel Group prides ourselves on our one-on-one relationships with our guests. When you "Book With Us," our in-house Reservations Staff and website provide the most comprehensive descriptions of our on-site services and amenities, special offers, promotions and packages, upcoming events, nearby destinations, local activities, and points of interest. "Book With Us" to make your experience in our destinations a memorable one.

You make a choice when you "Book With Us" instead of a third party website like Expedia or Booking.com, etc. Learn More

How is Lone Star Court addressing cleaning & social distancing?

To observe proper social distancing, and attempt to reduce our presence in your guest room while you are with us, we will be providing housekeeping and minibar stay over service upon request only. Read more about our Travel Related Mandates, Social Distancing & Cleaning Protocols.

Does Lone Star Court have a Loyalty Rewards program?

Yes, as a part of Valencia Hotel Group, Lone Star Court participates in the Valued Hotel Guest (VHG) Loyalty Rewards program.

Is breakfast included with my stay at Lone Star Court?

Complimentary breakfast is not included with the stay. However, we offer our on-site restaurant, The Water Trough, open for breakfast, lunch, and dinner.

Where is the Lone Star Court located?

The address for Lone Star Court is 10901 Domain Drive, Austin, Texas 78758. This pet-friendly Austin hotel is located on the quiet side of the Domain, near Uptown and Rock Rose. You can call the hotel directly for directions at 512-814-2625

Does Lone Star Court allow smoking?

To enhance air quality and contribute to the health and well-being of our Guests and Associates, Lone Star Court offers a smoke-free environment. Smoking is only permitted in the open air designated areas, outside of the hotel. A cleaning fee will be assessed for any guestroom where smoking is found to have occurred.

How do I find Lone Star Court's special offers and promotions?

Join our mailing list, and we’ll send you periodically promotions and inform you on what’s new and exciting at our Austin hotel located in the Domain.

Does Lone Star Court offer free Wi-Fi?

Overnight guests receive complimentary Wi-Fi throughout the hotel’s public area and guest rooms.

What time can I check into Lone Star Court?

Check-in time at Lone Star Court is 3:00pm.

Can I check in early at Lone Star Court?

Guaranteed requests for early check-in is offered as an add-on when confirming your reservations for a nominal fee. Early check-in requests not guaranteed are handled by the front desk on check-in day and is based on availability.

What is check out time at Lone Star Court?

Check out time at Lone Star Court is 12:00pm. Guaranteed requests for late check-out is offered as an add-on when confirming your reservations for a nominal fee. Late check-out requests not guaranteed are handled by the front desk on check-out day and is based on availability.

Does Lone Star Court have a swimming pool?

Lone Star Court does have an outdoor swimming pool. Pool access is restricted and limited to registered hotel guests only.

How old do I have to be to check-into the Lone Star Court?

You must be 21 years or older to check into the Lone Star court. Valid identification and a valid credit card in the guest name are required at check-in.

How do I confirm a reservation at Lone Star Court?

To confirm a reservation at our relaxed luxury hotel in Austin, you can book on our website or call us at 855.596.3398 to check availability and confirm your reservation.

How do I know my room is confirmed at Lone Star Court?

Reservation confirmations are sent automatically within two hours of the reservation being completed to the email that was provided when confirming your reservation.

How late will Lone Star Court hold my room for me on arrival day?

Your reservation will be held until midnight with the credit card provided at the time of confirming your reservation. If you find your arrival time will be after the 12:00am hour, please call the hotel directly so that we may update your reservation. Your credit card provided will be charged for one night’s room & tax.

Can I book multiple rooms at Lone Star Court?

Bookings or reservations of ten (10) rooms or more is considered a Group booking and must go through our Group Sales Department. See Details

What is Lone Star Court's policy for re-selling rooms over special events?

Reserved rooms may not be resold to a third party. See Details

Can I request for connecting, adjoining or for rooms to be nearby each other?

Guest rooms are assigned to the Front Desk at check-in. The Lone Star Court has a limited number of connecting, and adjoining rooms and your request must be made in advance and are subject to availability. To request a connecting or adjoining room, contact the front desk at the hotel directly prior to arrival day. The hotel will do its best to accommodate these requests but cannot guarantee them.

How do I cancel or modify my reservation?

To Modify or Cancel a reservation, click here.

When do I need to cancel my guest room at Lone Star Court to avoid a penalty?

Cancellation is required 24 hours prior to the arrival date unless otherwise noted on special event dates. If you confirm a non-refundable reservation, this policy will not apply.

If I do not cancel my room in time, what is the penalty or fee that Lone Star Court will assess?

One night's room and tax will be charged if a guest does not cancel within the 24-hour period. If you book a non-refundable reservation, this policy will not apply.

Does Lone Star Court have an airport shuttle?

Lone Star Court does not offer an airport shuttle. If you are not renting a car, a taxi cab is the best option. The approximate cost is $50-$65 each way to/from the hotel. A taxi cab may be obtained at the airport terminals upon arrival to the city. If a cab is needed upon the departure of the hotel, our Guest Services department will be happy to assist you with booking one.

How far from the airport is Lone Star Court?

The hotel is approximately 27 miles from the Austin-Bergstrom International Airport. It is roughly y a 35-minute drive to/from the hotel.

Does Lone Star Court offer self-parking?

Parking at the Lone Star Court is complimentary self-parking.

Hotel Information and Special Services

This information can be accessed on the Services and Amenities page on this website or by calling 512-814-2625.

How do I check Availability and Rates at Lone Star Court?

This information can be accessed on the Reservations button on the hotel's website or by calling toll-free 855.596.3398.

Can I check in early at Lone Star Court?

Requests for early check in are handled by the front desk on check in day. If availability permits, the request will be honored. Early check guarantee can be purchased at the time of booking. Check in time is 4:00pm and Check out time is 12:00pm.

How do I pay for my room at Lone Star Court?

Credit cards, debit cards, and cash are accepted methods of payment. Please be advised at check-in the Lone Star Court will charge your entire stay's room and tax plus $50 per day for incidentals. Your bank will typically place a hold on any authorizations including hotel authorizations. Funds put on hold by your bank cannot be used and will not be released for 72 hours or longer after your check-out date depending on the bank. For more information on this bank procedure, please visit: https://en.wikipedia.org/wiki/Authorization_hold

What facilities are available for guests with disabilities at Lone Star Court?

We strive to ensure that all persons have access to the goods, services, privileges, advantages, and accommodations offered by our hotel and its website. We also endeavor for all of our guests and patrons to have the ability to make informed decisions regarding their visits by providing sufficient information regarding the accessibility of our property. We offer a range of accessible accommodations and accessible amenities distributed throughout our hotel.

Please direct your questions about Lone Star Court's accessible facilities and services to info@valenciagroup.com or call 855.596.3398 to ensure your requests are handled properly.

What type of security is at Lone Star Court?

911 may be reached directly from the guest room phone.

Does Lone Star Court allow Pets?

Lone Star Court does allow pets. See Pet Policy Details

What does double occupancy mean at Lone Star Court?

Double occupancy is limited to two adults. Additional adults will result in added fees.

How do I apply for a job at Lone Star Court?

Looking for a job with Lone Star Court? Visit our Careers Page Now to find out about our job openings.

How do I request a donation to my organization?

Please complete our donation request form, click here.

Can I ship something to the hotel?

Yes, guests may ship packages to the hotel. Package fees will apply.

Package Processing Fees

There will be no charge for the first package the hotel receives for a guest that is:

Within one week of the guest’s scheduled arrival
Less than 50 lbs.
Less than 5 cubic feet

A package processing fee will be charged for all additional packages of $5 each.
All packages, including the first, will be charged an additional $5 per week they remain in storage.
Additional fees may be assessed on an individual basis for exceptionally large or heavy packages, pallets, and/or skids.

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