QUESTIONS ABOUT OUR AUSTIN HOTEL

To observe proper social distancing, and attempt to reduce our presence in your guest room while you are with us, we will be providing housekeeping and minibar stay over service upon request only. Read more about our Travel Related Mandates, Social Distancing & Cleaning Protocols. 

Complimentary breakfast is not included with the stay.

The address for Lone Star Court is 10901 Domain Drive, Austin, Texas 78758.

You can call the hotel directly for directions at 512-814-2625

To enhance air quality and contribute to the health and well-being of our Guests and Associates, Lone Star Court offers a smoke-free environment. Smoking is only permitted in the open air designated areas, outside of the hotel. A cleaning fee will be assessed for any guestroom where smoking is found to have occurred.

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Overnight guests receive complimentary Wi-Fi throughout the hotel’s public area and guest rooms.

Check-in time at Lone Star Court is 3:00pm.

Guaranteed requests for early check-in is offered as an add-on when confirming your reservations for a nominal fee.  Early check-in requests not guaranteed are handled by the front desk on check-in day and is based on availability.

Check out time at Lone Star Court is 12:00pm.  Guaranteed requests for late check-out is offered as an add-on when confirming your reservations for a nominal fee.  Late check-out requests not guaranteed are handled by the front desk on check-out day and is based on availability.

Lone Star Court does have an outdoor swimming pool. Pool access is restricted and limited to registered hotel guests only. 

You must be 21 years or older to check into the Lone Star court.  Valid identification and a valid credit card in the guest name are required at check-in.

You can make a reservation on our website, or you can call us at 855.596.3398 to check availability and to confirm your reservation.

Reservation confirmations are sent automatically within two hours of the reservation being completed to the email that was provided when confirming your reservation.

Your reservation will be held until midnight with the credit card provided at the time of confirming your reservation.  If you find your arrival time will be after the 12:00am hour, please call the hotel directly so that we may update your reservation.  Your credit card provided will be charged for one night’s room & tax. 

Bookings or reservations of ten (10) rooms or more is considered a Group booking and must go through our Group Sales Department.  See Details

Reserved rooms may not be resold to a third party. See Details

Guest rooms are assigned to the Front Desk at check-in. The Lone Star Court has a limited number of connecting, and adjoining rooms and your request must be made in advance and are subject to availability. To request a connecting or adjoining room, contact the front desk at the hotel directly prior to arrival day. The hotel will do its best to accommodate these requests but cannot guarantee them.

Cancellation is required 24 hours prior to the arrival date unless otherwise noted on special event dates.  If you confirm a non-refundable reservation, this policy will not apply.

One night's room and tax will be charged if a guest does not cancel within the 24-hour period. If you book a non-refundable reservation, this policy will not apply.

Lone Star Court does not offer an airport shuttle. If you are not renting a car, a taxi cab is the best option. The approximate cost is $50-$65 each way to/from the hotel. A taxi cab may be obtained at the airport terminals upon arrival to the city. If a cab is needed upon the departure of the hotel, our Guest Services department will be happy to assist you with booking one.

The hotel is approximately 27 miles from the Austin-Bergstrom International Airport. It is roughly y a 35-minute drive to/from the hotel.

Parking at the Lone Star Court is complimentary self-parking.

This information can be accessed on the  Services and Amenities page on this website or by calling 512-814-2625.

This information can be accessed on the Reservations button on the hotel's website or by calling toll-free 855.596.3398.

Requests for early check in are handled by the front desk on check in day.  If availability permits, the request will be honored. Early check guarantee can be purchased at the time of booking. Check in time is 4:00pm and Check out time is 12:00pm. 

Credit cards, debit cards, and cash are accepted methods of payment. Please be advised at check-in the Lone Star Court will charge your entire stay's room and tax plus $50 per day for incidentals. Your bank will typically place a hold on any authorizations including hotel authorizations. Funds put on hold by your bank cannot be used and will not be released for 72 hours or longer after your check-out date depending on the bank. For more information on this bank procedure, please visit: https://en.wikipedia.org/wiki/Authorization_hold

We strive to ensure that all persons have access to the goods, services, privileges, advantages, and accommodations offered by our hotel and its website. We also endeavor for all of our guests and patrons to have the ability to make informed decisions regarding their visits by providing sufficient information regarding the accessibility of our property. We offer a range of accessible accommodations and accessible amenities distributed throughout our hotel.

Please direct your questions about Lone Star Court's accessible facilities and services to info@valenciagroup.com or call 512.814.2625 to ensure your requests are handled properly.

911 may be reached directly from the guest room phone. 

Lone Star Court does allow pets. See Pet Policy Details

Double occupancy is limited to two adults. Additional adults will result in added fees.